Membership FAQ

General Program Information

Question: What is the Passport program?

A. The Passport program is managed by Passport Unlimited and is designed to connect you with exclusive savings at many local and national vendors both online and around town. Enjoy!

Question: Who is eligible?

A. All employees on Apple's payroll (or designated affiliates' payrolls), including interns and flexible workforce employees are eligible to use the program. Independent contractors, consultants, and temporary agency workers are not eligible for the program.

Question: How do I request a card?

A. The Passport Unlimited program has gone mobile! Click here to request a mobile card to use online or on the mobile app on your iOS or Android device.

Question: Where do I find the passphrase to access the program?

A. The passphrase is no longer necessary. Employees who previously used the passphrase may now update their profile to a mobile card to use online and on their smartphone to access full program benefits.

Question: Can my spouse/partner use the site or mobile card?

A. Only eligible Apple employees are able register a profile on the site (using your work email address) and receive a mobile card. However, you may use the discounts with or for your family and your mobile membership may be installed on up to 5 devices.

Question: How can I provide feedback?

A.Your ideas, comments and suggestions are welcome! If you'd like to make a suggestion or relay a positive experience you can send us an email, complete the suggestion form, or call us at (800) 410-4211.

Question: Can I suggest a vendor for the program?

A.Your ideas and input are welcome! To suggest a new vendor, please complete our vendor suggestion form to make a recommendation.

Question: How do the website and Passport Mobile app determine my location?

A.The website uses your IP address to estimate your current location when displaying content. You can view content in other areas by updating your location in the website header.

The Passport Mobile app uses your device location to display content, provided you have enabled the Location permission for the app on your device. If the Location permission is disabled, the app will display content based on the location listed in your profile. You can view content in other areas by updating your location in the mobile app header. 

Using the 'Passport Mobile' Smartphone App

Question: Will the app run on my smartphone?

The Passport Mobile app is available for Android and iOPS devices and is supported on devices running iOS 10+ or Android 6+. If your device is not supported, we recommend visiting this website in place of installing the Passport Mobile app.

Question: How do I install the mobile app on my smartphone?

A. The Passport Mobile app is available for Android and iOS devices. Visit your phone's marketplace and search for "Passport Mobile" to find the app.

Once your have found the app in your marketplace, follow the normal app installation steps to download and install the app on your device. Then, sign in using your card number and start finding deals near you!

Question: What features are available in the mobile app?

A. The app uses your device GPS to show you nearby deals based on your current location; allowing you to view the deals on a map or in list format. The app includes filter and settings options to search in another location, search for a specific keyword, or filter results by category or cuisine.

Q. How do I show the mobile membership at the point-of-sale to receive my discount?

When you are at a location that accepts your Passport membership, open the Passport Mobile app and find the offer listing within the app where you would like to use your membership. Tap the listing and then tap the "Use Card" button.

At both restaurants and local merchants, the app will display a live digital image of your membership card which should be presented to the restaurant server and/or the merchant at the time of purchase.

Question: If I am logged into the Passport Mobile app on my iPhone, can I still use the Passport website to get the online deals?

A. Yes, you can be logged into the Passport Mobile app and still use the Passport website at apple.passportcorporate.com

Question: Can I access online Passport offers from the Passport Mobile app on my iPhone?

A. Yes, you may use the Passport Mobile app to find and access online Passport discounts. You will be directed to the online vendor’s website from the Passport Mobile app to complete any online purchases.

Passport Dining Restaurant Savings 

Q. How do I use the digital card at Passport Dining restaurants?

Your Passport membership provides savings at a selection of prestigious restaurants. Browse this website or launch the Passport Mobile app to find a list of participating locations in your area.

To use your Passport membership at a participating restaurant, tap the restaurant's listing in the Passport Mobile app to view the details. Then tap the "Use Card" button to display a live digital image of your membership card, which should be presented to the server.

Please tip 18-20% on your total bill, before any deductions are made. In select areas, some restaurants may automatically include an 18% gratuity on your bill. These restaurants are denoted with an icon in the upper-right portion of their listing.

Instructions by Offer Type

• New Offers:
  These are dining offers new to Passport in the last 30 days.
• Upscale:
  These restaurants offer either...
  • A complimentary entrée with the purchase of another entrée. The lowest priced entrée will be deducted. A minimum of one adult entrée per person in the party must be ordered. An appetizer is considered an entrée only if an entrée is purchased by the party. Entrées may not be split. Excludes alcohol and Happy Hour unless otherwise specified on the listing. If a party of four or more is present with two Passport Cards, the two lowest priced entrées in the party are compliments of the restaurant. This includes when separate checks are issued. Or
  • 20% off the total guest check up to $100. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing. Or
  • 20% off the total guest check up to $50. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on the listing. Or
  • 20% off the total guest check for 2 to 6 people. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• Casual / Family Friendly:
  These restaurants offer either...
  • A complimentary entrée with the purchase of another entrée. The lowest priced entrée will be deducted. A minimum of one adult entrée per person in the party must be ordered. An appetizer is considered an entrée only if an entrée is purchased by the party. Entrées may not be split. Excludes alcohol and Happy Hour unless otherwise specified on the listing. If a party of four or more is present with two Passport Cards, the two lowest priced entrées in the party are compliments of the restaurant. This includes when separate checks are issued. Or
  • 20% off the total guest check up to $100. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing. Or
  • 20% off the total guest check up to $50. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on the listing. Or
  • 20% off the total guest check for 2 to 6 people. Maximum of ONE card per party. Excludes alcohol and Happy Hour unless otherwise specified on their listing.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• To Go:
  These restaurants offer 20% off the total guest check on carryout orders, excluding alcohol. Automatic gratuity does not apply but we encourage appropriate tipping.
  • If a restaurant offers more than one offer type, only one offer may be used per visit.
• Banquets:
  These restaurants offer 10% off the total guest check.
• Catering:
  These restaurants offer 15% off the total guest check.
• Delivery:
  These restaurants offer 10% off the total guest check when ordering directly from the restaurant. Automatic gratuity does not apply but we encourage appropriate tipping.

Q. Are there any restrictions on restaurant use?

A restaurant's primary offer is detailed on their listing.

Some restaurants may offer additional special offers beyond the standard offer. These offers are detailed in each restaurant's listing. Some restaurants may automatically include an 18% gratuity on your bill at the end of your meal. If a restaurant includes the 18% gratuity, it will be noted in their listing.

All restaurant offers are for dine in only unless categorized as a To Go offer or otherwise noted in the restaurant's listing.

Passport memberships are not accepted on major holidays, or any day a specific restaurant terms a holiday (St. Patrick's Day, Cinco de Mayo, Mother's Day etc.) If you have questions regarding a restaurant's interpretation of a holiday, please call ahead.

Discount offers available to members are not valid with any other offers, including (but not limited to) other coupons, promotions, discounts, or specials unless explicitly stated otherwise by the restaurant.